Front Pair Left and Right Complete Strut Assembly for 2009-2019 Dodge Journey

Description

FAST & FREE SHIPPING
Prompt Customer Support
Inventory in West & East warehouses
front Pair Left and Right （2）Complete Strut & Coil Spring Assembliy fit
2009-2019 Dodge Journey v6 Engine
Product Features:
Pre-assembled and Ready to Install -
No Special Tools Required.
Direct & Exact Fit and Quality Guaranteed.
Package Include: 2 front complete struts, Instructions.
Warranty: 1 year
Ships within: 1 business day
Due to the complexity and security of installing the shock struts. We highly suggest it should be operated by a certified technician.
Fitment Information:
2009-2019 Dodge Journey
V6 Engine; Excludes 4 Cylinder engine
Note Before Ordering:
Please check actual stock part size before purchasing replacements. Compatibility list on eBay listing is not a complete list and it is a known issue that there are errors on it. If you can't confirm,welcome to email us, informing us the VIN# or year/make/model/trim/engine of your car.
We have added notes for any incomplete information or excludes models on the left column of the listings as shown below. Please read both the product compatibility chart and our fitment information of the listing before placing an order.
Fitment
Shipping
Returns
Warranty
Customer Service
Fitment
Year
Make
Model
Fitment
Note
2009-2019
Dodge
Journey
EXCLUDES 4 CYLINDER ENGINE
Front Left and Right
Shipping
Get your purchase even faster
Our east and west coast warehouses could reduce the delivery time by 2-3 days in many cases. See below for approximate transit times. The specific transit and shipping times may vary depending on actual product inventory in the warehouses and the buyer’s location. Please contact us if you need more specific information on shipping.
We ship most orders within 1 business day, excluding weekends and holidays. Orders placed on weekends and holidays will be shipped on the next business day.
Free UPS ground shipping is offered within the lower 48 states. Expedited shipping is also available for time-sensitive packages via UPS 3 Day Select, UPS 2nd Day Air, and UPS Next Day Air. Please contact us for the extra charge for those shipping services by sending us a message with the product part No, quantity and your locations.
PO Box is undeliverable due to the size of some products. Please ensure a valid physical address is provided. We are not responsible for addresses that are incorrect or undeliverable.
Please double check your shipping address before you place the order. The buyer will be borne with the fees associated with changing the address or package return caused by wrong address.
Returns
Within 30 days of receipt of your order, you may return auto parts that:
are in their original packaging
have not been used, installed, or disassembled
are not damaged due to improper installation
do not have missing parts, hardware or instructions
We will issue a refund for any returned auto parts when your return meets the above requirements. We only provide prepaid shipping labels for those returns caused by our error or defective product. All other situations will result in the subtraction of the cost of return shipping and a 15% restocking fee from the full refund.
Warranty
We stand behind our products.
Bestinc guarantees that all products we sell are brand-new and high-quality. All products are strictly inspected and passed ISO9001/TS16949 certificate, packed with strong boxes before shipping to our customers.
The one-year warranty is provided. For any defects found within the warranty period, we will provide a one-time replacement or refund the purchase price to the original purchaser, if the product is used on non-commercial vehicles under normal operating conditions. Warranty related claims may require authentication including, but not limited toMechanic Diagnosis, Pictures or Video. Do not dispose of defective parts until instructed.
Limitation of liability:
We will not be liable for any damaged caused by normal wear and tear or to products that have been altered, modified, improperly installed, used in applications other than their original intent, and damaged due to vehicle modification or accident. All costs associated with the installation, removal, and replacement for the defective parts are not included in this warranty.No reimbursements will be given for the delay, labor, mileage, car rental, or any other costs involved in installation or re-installation of the auto parts in question.
Customer Service
Customer satisfaction is our top priority. If you have any product issue, installation question or listing suggestions, please feel free to contact us by phone, email or eBay message. All questions will be answered and any issue will be resolved seriously and efficiently. We appreciate your contacting us and telling us how we’re doing, and it will make us serve you better.
Messages/emails (preferred) are accepted 24/7. We will reply ASAP during working hours. For messages which are left at night, weekends and holidays, we will reply on the next business day.
Or call us in our business hours 9:30 AM - 5:30 PM, EST (Monday – Friday)
Why buy from us:
Proud US based company. Products are shipped from our east/west coast warehouses and serviced Locally
Leading supplier of complete strut products, superior quality that meets or exceeds OE specification
Manufacturer direct pricing. Shop confidently knowing that you'll have the best quality products, and everything provided with the most savings.
Strong boxes specially designed for shipping your orders with more protections.
Faq
Where are the items shipped from? How long will the shipping take?
Most items are available for free shipping in continent U.S. from our warehouses in New York state and California state. It usually takes 2-5 business days for shipping and delivery depends on buyer’s location. The specific shipping time is determined by the inventories and the buyer’s location. Please contact us if you need any specific information.
How does the warranty work? How do I return / exchange an item?
We provide a one-year warranty with return and exchange options. Please see the WARRANTY and RETURN page for details.
My vehicle makes unpleased noise after the new struts installed. Are the struts defective, or is it normal?
The noise is considered normal when the struts are newly installed. There are a few reasons that may cause the noise when struts newly installed:
The sway bar link was not tightened down enough;
The sway bar or link nut is loose; the rubber bushing was broken;
Other suspension components: ball joint, sway bar, and the bushing, etc... Since the struts are new and if you did not replace the connected parts, sometimes there might be friction between them. In this condition, driving a few more miles may eliminate or diminish the noise;
The mount/bearing plate being defective during manufacturing, packing, or shipping We strongly recommend you give the struts 1-2 weeks of decent driving after installment, the noise will usually go with few more miles of driving. If the noise does not eliminate or diminish, you are welcome to contact us, and the warranty will be applied with return or exchange options of your preference.
Is there anything we can do to eliminate or diminish the noise?
Yes, there is something we can do that may help:
Check the nuts and the connected parts to see if there are any components loose or missing;
Spray some white grease on the sway bar, bushings, and other connected parts to diminish the friction;
Drive a few more miles; if everything else is well except the strut itself making noises, then there might be defective components in the complete strut, and we will apply the warranty for your order.
How come my car's front/rear end is higher than original after I put in the new struts?
We consider this as normal when struts newly installed because the new springs are less compressed. If you do not change the front and rear struts at the same time, there might be a height difference. Just give the struts 1-2 weeks of decent driving, the weight of the vehicle will compress the new spring more with more driving.
Or if you have air ride / electronic suspensions in the rear, it may cause a height difference when you install normal coil spring front struts (please verify with your mechanic before making the order).
Can I cancel an order?
Yes, orders are cancellable before they are shipped. To cancel a shipped order, you may return the product upon receipt. Please see the RETURN page for more information about the return.
More Questions?
Please send us a message or give us a call. We are always here to help!
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